The ideal candidate will be responsible for maximizing occupancy rates, ensuring compliance with Fair Housing regulations, and providing exceptional customer service to prospective and current residents

Key Responsibilities

• Manage the full leasing process from marketing to application processing 
• Develop and implement effective sales strategies to attract prospective residents 
• Conduct market surveys and adjust leasing strategies to remain competitive 
• Deliver outstanding customer service and resolve resident inquiries
• Follow up with renewals and prospects to close leases and promote retention
• Plan and coordinate resident events to build engagement and satisfaction
• Prepare lease agreements and ensure compliance with Fair Housing regulations
• Maintain confidential resident records and applicant documentation
• Handle administrative duties such as answering calls, processing maintenance requests, and managing rent payments
• Collaborate with maintenance to ensure apartments are ready for showings and move-ins
• Schedule and manage move-ins/move-outs and inspect vacant units
• Prepare welcome packages for new residents
• Attend property staff meetings and complete assigned tasks

Qualifications

• Education: High school diploma or GED required
• Experience: Prior property leasing or management experience required; student housing experience preferred

Skills and Abilities

• Strong leasing, marketing, and sales knowledge
• Familiarity with Fair Housing laws and compliance
• Excellent customer service and relationship-building skills
• Strong organizational and documentation management skills
• Ability to work independently and as part of a team in a fast-paced environment

Schedule

Monday–Friday, day shift, with Saturdays required